Like all of you, we’re monitoring the latest news about COVID-19 closely. We wanted to share the measures we are taking to keep the Vibrant Community (and beyond) as healthy and safe as possible. We've encouraged all employees (who are able) to work remotely.
Doing our part to flatten the curve
In order to help minimize the spread of COVID-19, we have ensured that all precautions possible to sterilize our fulfillment center have been taken.
In terms of caring for our employees, we are taking precautions recommended by the World Health Organization, the CDC, and local governments. All employees who are able to perform their jobs remotely are telecommuting. For job functions that are not remote-adaptable, we are continuing to support each employee and working to utilize their skill sets in new ways for the time being.
At our Fulfillment Center, we are staffing our on-duty team more sparsely in an effort to maintain as much social distancing as possible. You can expect orders to depart from our Fulfillment Center within the standard time frame (at which point you will receive an email with tracking information, as usual). You can expect returns to be processed and refunded within 5-8 business days of arriving at our Fulfillment Center.
Remember, the Vibrant Team is available to answer any additional questions you may have. Just email Hello@VibrantBodyCompany.com, and we’ll be in touch.
Serving the M.M. customer community
In true M.M. spirit, we are remaining agile and innovative during these challenging times. Given our store closures, we have made some changes to our business in order to continue to serve our customers in convenient and thoughtful ways. In place of our beloved in-store appointments, we are offering virtual styling appointments so you can work with a Master Bra designer Heidi Lehmann from the comfort of your home.
We hope the Vibrant community continues to provide you comfort during this time of uncertainty. We will get through this together and will venture back into our offices feeling refreshed and fearless in our healthy First Layer!